Return Policy
We hope you like your jewelry, but if you don't, please send us an email to info@merkkipassi.com, and we will make an exchange or return for you in 30 days. Upon receiving the returned item, we'll issue a full refund to your original payment method.
General Guidelines
- 30-Day Policy: MERKKI PASSI honors exchanges and returns for the majority of orders within 30 days of the purchase date.
- Exclusions: We cannot accommodate returns or exchanges for monogrammed, custom-made, or items marked as final sale. Additionally, items damaged from normal wear and tear are exempted.
- Warranty: Post the initial 30 days, all items come with a minimum 1-Year Warranty.
- Holiday Returns: Purchases made between November 15 and December 15 may be returned up to January 15. Standard return procedures apply for orders outside this timeframe.